Right of Withdrawal
Under EU law, consumers have the right to withdraw from a purchase within 14 days of receiving the goods without giving a reason.
Return Conditions
For a return to be accepted:
• The product must be unused
• It must be in its original packaging
• It must show no signs of damage
Return Process
To request a return:
Contact us at: support@camertop.com
Provide your order number and the reason for the return.
We will provide you with further return instructions.
Return Shipping Costs
The customer is responsible for the cost of returning the product, unless the product is defective or damaged.
Refunds
Refunds will be issued within 7–14 business days after we receive the returned product.
Complaints
If you receive a damaged product or an item that does not match the description, please contact us within 48 hours of delivery.
